Repair Service
The repair service offered by
Aganim company actually breaks the monopole that
vendors have over their machine
buyers.
When a factory purchases a
production machine and it is under warranty, the
service and parts replacement in most cases is
satisfactory. When warranty expires and there is a
need to purchase or repair an electronic board or a
control assembly, the obvious connection between the
vendor and the buyer creates a market of high prices,
which climbs rapidly high as much as the equipment is
unique
Aganim does not sell anything other
than the repair service, and that's why the tempt of
earning more by selling a new item does not exist. The
effort for the repair is maximized, No repair – No
income.
Aganim's service ease customer decision, Evaluation is free
of charge, and the customer pays only for receiving a
properly working board or
control.
In most cases, Aganim quotes on
a FIX PRICE base. Based on repair history, in many
cases customers can be quoted without sending the
item. This method helps making economical decisions
quickly. Anyway, in regular and not urgent repairs,
Aganim repair cost is up to 50% of a similar new item,
or cost is competitive against another repair/replace
alternative.
Aganim provides also on
site service, and the company's engineers analysis
capabilities makes them able of fault pinpoint in
machines that combines mechanics, electricity,
electronics, hydraulics and pneumatics.
Aganim offers also a retainer service,
meaning that for a fixed monthly/yearly cost, The
customer is covered for repairs of all electronics
equipment, on site service, engineering and technical
support, over the phone support and more. This service
can be offered in a variety of above and can be suited
to the customer's needs.
